www.azathtee.com

Payment Method

Customers can pay for their Orders by either:

• bank card (Carte Bleue, credit card, Visa, Mastercard, iDeal, Sofort, Giropay, Klama, Bancontact, American Express, Discover)
• Paypal
• Gift cards issued by third parties companies (accepted on the Azathtee Site only if the Visa and/or Mastercard logo appears on the card)

The Customer should first make sure that the gift card or the bank account that they are using to pay for the Orders or Preorders will cover the entire cost of the Orders or Preorders, meaning the Price of the Product(s), and any associated delivery fees.

In the event where the Customer/User wishes to use a gift card, they shall ensure prior making any purchase that the period of validity of the card has not expired. Such information is available on the accompanying documents or by reaching to the card issuer.

In case of a refund for a purchase initiated with a gift card, the refund can only be executed on the aforementioned gift Card. If at the refund date the gift card has expired, the Customer must be responsible for bringing it to the attention of the company AZAthtee using the “CONTACT” procedure detailed below.

Thanks to a SSL protocol, payments are secured. The gathering of information related to bank cards is provided by the company ADYEN. The Company AZAthtee does not hold any data relating to bank cards, this is why the User/customer will have to re-input all his credit card information in the event of a second purchase on the AZAthtee Service via the AZAthtee website.

At the time of payment, a verification might be requested of the owner of the bank card. This involves a 3D Secure process (Mastercard, SecureCode and Verified by Visa) and is used to reinforce payment security. The Customer should at this point follow authorization instructions and procedures required by the bank to allow the Company AZAthtee to ensure that the Customer is indeed the owner of the bank card being used, or as the case may be, got the authorization from the bank card owner.

Card payments are only ever debited from the bank account of the Customer if the Campaign in which they participated reaches its minimum Target. No amount is drawn from the account at the Preorder phase, to the sole exception of payments using Sofort, iDeal and Bancontact Mistercash which solutions do not offer the possibility for a differed charge.

In the event where the Customer’s account is charged by error before the Campaign reaching the Target, or because of the payment method used, and the Campaign not reaching its Target, and the Products not be produced or sent, the Customer will immediately be credited for the amount that was debited in error, but only on the account first debited.

Once the Target is met, and failing prior withdrawal under the above-mentioned conditions, the debit is made. An Order is considered as standing having all the attached consequences hereby detailed, as soon as the company AZAthtee receives confirmation from the bank payment center.

Should the Customer exercise their right to withdrawal according to the conditions detailed above, before the end of the Campaign Period at the customer care opening hours, the Company AZAthtee will process, where applicable, to a refund for the amount paid by the Customer, by crediting their account with the total of the amount they will have paid within a time frame of 14 days following the reception of the exercise of the Customers right to withdrawal.

The company AZAthtee uses an internal fraud control process in order to review the Orders and Preorders in order to fight against fraud involving non-cash meaning of payments on the Internet to protect the consumers in general. In this view, the company AZAthtee expressly reserves its right to refuse any Order or Preorder coming from a Customer with whom there is a dispute concerning the payment of a previous Order, also the right to cancel any Preorder or Order if the payment information submitted during the Order or Preorder do not comply with the safety requirements.

In the case of fraud, a fraud attempt or a payment issue, the Company AZAthtee reserves the right to suspend a User/Customer's access to the AZAthtee Service and/or to close their account without prejudice to any other rights to persecution and compensation for any damage suffered by the Company AZAthtee.